Returns and Refunds Policy

• Claims of damage, defect or error must be made within 5 days after receiving your order.
• Claims of freight damaged items must be made to the freight carrier. We will be happy to assist you in making your claim.
• Returns of non-defective items must be made within 15 days after receiving the items, in its original packaging and in salable condition. A restocking fee of 20% may be charged. Shipping related charges are not refundable.
• Special order items such as custom labels are NOT returnable. Please check with us BEFORE ordering to determine if item is returnable.
• A Return Authorization (RA) number must be obtained prior to returning any item, and return freight prepaid by the customer. Return shipping instructions will be provided.
• No returns will be accepted after 15 days.
• Credit card refunds will be processed to the original credit card. Allow 3 to 5 business days for processing.

Payment Policy

We accept all major credit cards: Master Card, Visa, Discover Card and American Express.

All payments are prepaid (i.e. credit card.)

Pricing

Items in this catalog are subject to availability. Prices are subject to change without notice.

For large quantity orders (50+) contact us for better item & freight pricing: 888-562-1830

Shipping or Freight

All freight F.O.B., Caldwell, New Jersey.

We ship only by UPS.